Shaanxi Ronlon Machinery Co., Ltd.
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Shipping Policy

Welcome to explore our offerings and place your order with RONLON, where we pride ourselves on delivering top-notch quality at the most competitive prices, accompanied by stellar service.

Once your order is received, our dedicated team of online sales representatives will swiftly review it and reach out to you with an estimated delivery timeframe.

Shipping Methods

For global delivery of our products, we rely on sea freight as our primary mode of transportation. To obtain a complimentary quotation, kindly complete our form with your name, email, detailed address, product specifications, and any specific requirements. We'll promptly furnish you with comprehensive details, including optimal delivery methods tailored to your needs (such as fast, secure, or discreet) and associated freight charges.

When it comes to transporting your goods, we predominantly utilize container shipping due to its reputation for cost-effectiveness and efficient transit times. However, for certain products, we may opt for bulk carriers or ro-ro ships as more suitable alternatives.

Upon arrival at your designated sea port or destination, you can conveniently retrieve your shipment using the bill of lading provided by our team.

Shipping Rates

Our seasoned sales professionals will assess your order's volume and product specifications to recommend the most appropriate transportation methods, always striving to secure the most cost-effective freight rates for you. Our pricing policy entails charging solely for freight from our manufacturing facility to your designated port of arrival, while customs clearance expenses are the responsibility of the customer.

Shipment Tracking

Rest assured, our shipping process is meticulously organized for your peace of mind. Once your goods depart our facility, they'll be assigned a unique delivery identifier. Our sales team remains at your disposal to provide real-time updates, including package visuals and logistical information, as needed.

Damaged Shipments

While we take great care in selecting carriers committed to safe and courteous delivery, we acknowledge that unforeseen circumstances, such as damage during transit, can arise. In the rare event of damage, we kindly request that you notify us within 24 hours of receiving your shipment. This proactive approach streamlines the claims process, should it be necessary.


Should you require any further assistance, please don't hesitate to reach out to us via::

Wehcat/Whatsapp: + 86 18066633292


Add: Room D1412, No.501,Qihang Times Square, Fengdong New City, Xixian New Dist, Shaanxi, China